Information Technology
Services
Today, information technology touches every aspect of our lives. Within the business arena, the technology revolution is moving forward at a staggering rate with no end in sight. Many service and integration companies are being challenged to keep pace with such rapid growth. Glacier understands the importance of assisting its clients to remain current on the latest technological developments. The Glacier team provides complete design and integration support for the full spectrum of IT applications including:
- Oracle® Administration
- Procurement and Entitlements
- Data Storage—SAN/NAS
- Desktop Help Desk —Tier 1
- Server Help Desk—Tiers 2 & 3
- Change/Configuration/Life Cycle Management
- Communication and Electronics
- Enterprise Level Support
- Geographic Information Systems
- Integration Lab
- Network Management
- Oracle
- SAN/NAS
- Video Teleconferencing
Glacier believes that success is founded on three enduring aspects of customer service: availability, feedback, and dedication to customer satisfaction.
Quality
Glacier Technologies provides a broad spectrum of Information Technology (IT) services to its customers. To ensure the support it provides is of the highest quality, Glacier management applies the quality assurance ISO 9001:2015 standard to all projects. We also utilize measures associated with ITIL and CMMI programs as well as industry best practices.
Management
Key to the success of any program is the ability to effectively manage its execution. Glacier manages its IT programs on both a centralized and decentralized basis ranging from support of limited departmental networks, to supporting enterprise systems with tens of thousands of desktops and several thousand servers dispersed throughout the United States.
- Network Design
- Datacenter Services
- Operating Systems Testing
- Architecture Development
- Oracle, LINUX, UNIX, Microsoft, AI
- CITRIX Administration
- Data Migration
- Configuration Management
- Change Management
- Life Cycle Management
- Release Management
- Problem Management
- Load Balancing
- Optimal Performance
- High Availability
- Security
- Data Loss Prevention (DLP)
- IT Enterprise System evaluation
- Testing computer based infrastructure
- Hardware, software and applications test bed
- Legacy system sustainment
- Security Operations Center (SOC)
- Security Support
- Systems Engineering
- Operations and Maintenance of MILSATCOM
- SATCOM, DoD satellite earth terminal facilities
- Command and Control (C2) systems
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